Store Manager - Birkenstock Hyde - Johannesburg Park
Responsibilities:
Sales
- Maximise Sales
by driving conversion
- Set & communicate
daily sales targets to everyone on the team including casuals. Report
actual v target results three times during each day to all staff.
- Focus the team
on cross & up selling
- Create
relationships with podiatrists, running clubs & gyms in the area to
generate sales
- Grow Rewards
program data base
- Ensure all
customer orders are accurately processed with one working day
- Achieve gross
margin targets
Team Management
- Build a team
environment through daily team meetings. Allocate tasks.
- Recruit, lead
and motivate the store team to maximise sales and provide exceptional
customer service in line with Crocs standards
- Drive conversion
through traffic analysis & rostering
- Master feedback
process & provide monthly feedback to all team members
- Develop the team
through regular Tech, Customer Service, Loss Prevention, Podiatry and
Sales training.
- Develop the team
by ensuring they complete the Rookie Pack in the prescribed time frame.
- Follow up with
all customers queries or requests within 24 hours always
- Execute the
months Mystery Shopping action items
- Manage the
appraisal process for all team members
- Manage the
induction process
- Complete rosters
and adhere to the staffing template
- Complete weekly
time sheets, & coordinate lunch breaks
- Ensure all staff
wear lanyards & the correct uniform/tech apparel
Inventory
- Minimise
shrinkage & maintain accurate stock records in the POS system
- Complete
quarterly stock counts
- Execute mark
downs as directed
- Run daily
negative stock report and request relevant adjustments
- Process all
deliveries on the same day as receipt, including checking quantities to
invoices, tagging, hanging and pricing product, and recording in the POS
system
- Ensure storeroom
is maintained with the top ten sellers at the front, & all product
stored by line of business, gender & category to expedite floor
replenishment
- Run & action
the daily inventory reports
- Review the store
sell through report. Remerchandise or adjust replenishment levels as
required
- Quarterly stock
takes: This includes the planning of stock take and making sure all
preparation is completed, signed off and filed.
- Make sure all
necessary paperwork for stock take is printed off, filed and sent through
to the Regional Brand Manager.
- Review the stock
status and pending transfers report that gets sent out weekly. Follow up
that appropriate investigation are getting done.
- Complete OTB
process weekly and order the relevant product to optimise stock levels
- Maintain
inventory at target levels for all categories & price points every
week
- Minimise
shrinkage & maintain accurate stock records in the POS system
- Process
deliveries including checking quantities to invoices, tagging, hanging and
pricing product, and recording in the POS system
Operations
- Ensure VM and
windows comply with Birkenstock standards
- Ensure the store
is clean, no lights are out, change rooms are clear of product & that
the music is appropriate
- Open and close
the store
- Reconcile cash
to end of day tender report & complete & sign the end of day
banking book
- Bank takings
- Complete month
end Stock Receipt report
- Complete month
end Sales report
- Proactively
manage controllable store expenses; discounts given, petty cash,
stationery, phone, cleaning etc.
- Ensure
compliance with the operational health and safety policy
Month End
- Prepare month
end reports
- Complete Return
to Supplier report
- Prepare sales
report with budget variance explanations.
- Grade 12 or
Equivalent
- 2 years’
experience in a similar capacity
- Willing to work
shifts
- Valid Drivers’
Licence
- Own Vehicle
advantageous
Method
of Application
Interested and qualified?
Go to Ares Holdings to
apply
