Sales Assistant - Birkenstock Hyde Park
Responsibilities:
Customer Service & Sales
- Acknowledge
every customer within 30 seconds
- Deliver
excellent customer service to every customer following the Birkenstock
customer service procedures
- Establish your
customer’s needs and use your technical knowledge to demonstrate benefits
to meet those needs
- Close the sale
& secure add on sales
- Invite your
customer to back & turn them into Birkenstock fans
- Monitor your
daily sales against your individual budget every few hours
Inventory
- Replenish
footwear, apparel and accessories from the storeroom daily
- Minimising
shrinkage by zoning the store, acknowledge customers, and following the
Birkenstock changing room policy
- Ensure stock
entries in the POS systems are accurate
- Process
deliveries by checking quantities, invoices, tagging, hanging and pricing
product, and recording in the POS System
- Process customer
orders
Daily Operations
- Ensure store
housekeeping is maintained daily including dusting, cleaning mirrors,
vacuuming, emptying bins, clearing counter area and tidying change rooms
- Assist the
manager with open and closing the store
Training
- Your training is
your responsibility
- Ensure you are
allocated a buddy initially & that you learn from them
- You must attend
quarterly training sessions & complete the assessments
- Ensure you
receive monthly feedback from your manager
- Set up monthly
meeting with your store manager to discuss your progress through the
Birkenstock rookie pack
- These are
essential as they will determine your eligible for promotions
Merchandising
- Observe the
store & maintain stock presentation in accordance to the Birkenstock
standards
- Ensure sizes are
replenished
- Assist the team
to change the windows/ Mannequins fortnightly
- Ensure POS
materials are stored in the area to avoid damage
- Grade 12 or
Equivalent
- Min. 6 months
customers services experience
- Birkenstock
knowledge advantageous
- Able to work
flexible shifts
Method
of Application
Interested and qualified?
Go to Ares Holdings to
apply
