Advancing the Olympic Spirit Sport unites people, communities and nations. It enriches people’s lives and creates economic development opportunities. In today’s world, where brand and trust mean so much, the Olympic Games reflect those equities found at Visa - worldwide acceptance, reliability, versatility and leadership.
Director Consulting, VCA
Job Description
The Visa Consulting Director will deliver consulting support and
projects to VISA's key clients across SSA markets. The main objective of the
role is to help deepen client relationships and optimize client performance by
helping them implement campaigns and strategies recommended by Visa in the
areas of customer lifecycle management and new product development and launches
(predominantly credit and prepaid).
Principal Responsibilities/Key Results Area
- Using VISA and
external data to analyze client needs across the focus markets and
identify opportunities for consulting assignments with VISA’s key clients.
- In coordination
with Country Managers and Account Executives, develop plans for consulting
activity securing funds from partnership agreements to support Consulting
projects where such agreements exist.
- Develop project
pitches and secure new Consulting assignments with clients, as well as
re-engagements opportunities via a consultative sales approach in assigned
markets.
- Deliver
Consulting projects. Resolve complex strategic problems. Synthesize and
manage complex project structures when required. Manage, facilitate and
implement consulting services and meet client's business targets
(assignment objectives, project scope, budget, paperwork, external
consultants' supervision and project delivery). Work closely with other
VISA groups, including Product, Marketing etc., to ensure a seamless
Consulting experience in the countries of focus.
- Work on client
site to design and project manage the implementation of marketing
campaigns, value propositions and prepaid & credit products
- Develop and
deliver client training programs and impart best practices knowledge
sharing to VISA clients.
- Where
appropriate, work with designated practice areas globally to incorporate
best practice, source analytical or other services and leverage global
consulting solutions.
- Where
appropriate, deliver and manage a network of external Consultants for
projects that require external support and:
- Maintain
excellent liaison and supervision of external consultants' deliveries.
- Assist in
selecting, recruiting, inducting and training external consulting firms.
- Work with other
teams and external consultants to develop new and improved tools and
techniques for future consulting activities.
- Manage the VISA
Consulting budget and resources to perform all required duties.
- Liaise with VISA
functional teams (Finance, Audit, Legal, Tax, Sourcing) to define and
implement processes to optimize the daily engagement of vendors and the
relationships with clients.
This is a hybrid position. Hybrid employees can alternate time
between both remote and office. Employees in hybrid roles are expected to work
from the office 2-3 set days a week (determined by leadership/site), with a
general guidepost of being in the office 50% or more of the time based on
business needs.
Please note that this position requires weekly travel, which is
mandatory to be successful in this role
Qualifications
- Master’s degree
preferred from top school
- Very strong
Digital know-how and experience
- At least ten
years of solid experience gained within the financial services practice of
a top-tier consulting firm. A combination of regional and global
experience strongly desired.
- Deep consulting
skills and client engagement capabilities. Advanced client management and
presentation skills. Credibility with clients and working teams and
diplomatic skills to extract desired outcomes. Comfortable interacting
with and presenting to senior management of clients and VISA.
- Highly
analytical with advanced PowerPoint skills and Excel skills. SAS skills
preferred.
- Superior project
management skills. Fluent communicator.
- Results driven,
flexible and both internally and externally customer focused.
- Able to travel
frequently and work on client site for extended periods across MENA.
- Self-motivated
and able to use own initiative with limited direction.
- Strong teamwork
and collaboration skills with the ability to work effectively with
inter-disciplinary groups.
- Ability to work
in a multi-cultural environment.
- Fluency in
English mandatory.
Method of Application
Interested and qualified? Go to Visa to apply