The vision of the FAIS Ombud is to be an independent, effective and trusted alternative dispute resolution office for complaints arising from the provision of financial services. Our mission is to promote consumer protection and enhance the integrity of the financial services industry by the fair and expeditious resolution of complaints, informally and free...
Human Resource Generalist
Job Purpose
- To implement
HR-related strategies and projects, manage Employee Life Cycle process,
and provide General HR support to employees. The position reports to the
Head of Human Resources.
Requirements:
- Matric
certificate. a Degree in Human Resources Management or equivalent. Skills
Development Facilitator. 3-5 years’ experience in the Human Resources
field. Sound understanding of HR policies and procedures and HR
legislation. Understanding of how SETAs operate, including mandatory
reporting requirements.
Key Performance Areas:
- Providing
support and guidance to managers and employees on HR processes, policies,
procedures, and systems through various channels (face-to-face, telephone,
email).
- Full End to End
HR Life Cycle including but not limited to (ER, Recruitment, On-Boarding,
Off-Boarding, Talent Management, and Remuneration Principles)
- Ensure skills
development initiatives are prioritized and supported within the office,
including the development of critical skills for the office and attend to
statutory reporting.
- Attend to the
logistics pertaining to the arrangements of the induction program.
- Provide training
and support to line managers and on various HR systems.
- Provide
logistics support in relation to all organisational development
initiatives within the office.
- Attend to the
recruitment, selection, and placement of graduates in line with the
approved budget and APP targets and ensure compliance with the
developmental plans of graduates.
- Offer general
guidance to managers on various employee-related processes.
- Support the
regular review and maintenance of Human Resources policies and guidelines
and ensure sign-off.
- Close monitoring
of the Policies and Procedures register.
- Advise line
managers on the performance Management process, relevant development
interventions, and tools (including templates).
- Co-ordinate and
support wellness initiatives for the office and provide reports as
required.
- Draft Human
Resources Reports for review and approval by the Head of Human Resources,
including statutory reporting.
- Oversee various
committees which fall within the Human Resources area.
- Attend to other
HR Projects and Initiatives for the office.
- Attend to staff
management requirements within the HR Office, Reception and Support
services.
Other Key Competencies:
The applicant must demonstrate the following skills and attributes: Attention
to detail. Team oriented assertiveness.
- Good people
skills. Analytical skills. Demonstrate customer service skills.
Presentation and negotiation skills. Effective written and verbal
communication skills. Ability to solve problems, design and execute
projects. Ability to maintain a high level of confidentiality. Strong
interpersonal/human relations skills. Ability to work independently as
well as part of a team. Ability to operate a personal computer and
proficient in the use of MS Office suite of products
Method of Application
Send your application to Applications@faisombud.co.za
