Fashion Retail Sales Associate Job in Nigeria

 WorQulture - Our client, a luxury fashion brand, is recruiting to fill the position below:

Job Title: Fashion Retail Sales Associate

Location: Lekki Phase 1, Lagos



Employment Type: Full-time
Working Days: Mon - Saturday (Alternate Saturdays)
Working hours: 8am - 6pm

Job Description

  • Our client is in need of a Retail Sales Associate who is a passionate and fashion-forward Retail Sales Associate and can play a key role in providing exceptional customer service, drive sales, represent our brand with enthusiasm and style.
  • You will also assist customers in finding the perfect outfits and accessories, share your knowledge of fashion trends, and contribute to creating a memorable shopping experience that keeps customers coming back.

Responsibilities

  • Welcome and greet customers as they enter the store, providing friendly and personalized assistance to help them find products that meet their needs and preferences.
  • Build relationships with customers by engaging in genuine conversations, actively listening to their fashion preferences, and offering styling advice and recommendations.
  • Demonstrate a strong understanding of our product offerings and stay informed about current fashion trends, collections, and promotions.
  • Assist customers with fitting rooms, offering feedback on fit, styling, and coordinating outfits to enhance their shopping experience and increase sales.
  • Process transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit card, and other payment methods, and maintaining a tidy and organized cash wrap area.
  • Maintain visual merchandising standards by replenishing stock on the sales floor, arranging displays, and ensuring that products are neatly folded, hung, and presented according to brand guidelines.
  • Monitor inventory levels, conduct regular stock checks, and communicate product replenishment needs to management to ensure adequate supply and availability of merchandise.
  • Assist with store opening and closing procedures, including cash reconciliation, security checks, and ensuring that the store is clean, organized, and ready for the next day's operations.
  • Collaborate with team members and management to achieve sales targets, meet performance goals, and contribute to the overall success of the store.
  • Resolve customer concerns or complaints promptly and courteously, and escalating issues as needed to ensure customer satisfaction.
  • Take Photos of products in the store for social media styling and content creation
  • Writing, reviewing, editing, and updating content for the company website, social media pages, marketing
  • Prepare and distribute daily and weekly reports
  • Oversee and manage inventory on the website
  • Coordinate and dispatch items to clients.
  • Perform all other duties as assigned daily.

Qualifications

  • Minimum of a Bachelor's Degree in any related field.
  • Minimum of 2 years experience in retail fashion sales
  • Ability to follow instructions and work as part of a team.
  • Strong attention to detail and organizational skills.
  • Ability to multitask in a fast-paced retail environment, prioritize tasks, and adapt to changing priorities and customer demands.
  • Enthusiasm for the fashion industry and a willingness to learn.
  • Basic Knowledge in the use of Social Media
  • Excellent communications skills
  • Flexible to work a shift schedule including weekends.

Salary
N150,000 - N180,000 Monthly.

Application Closing Date
4th July, 2024.

How to Apply
Interested and qualified candidates should send their Resume to: careers@worqulture.com using the Job Title as the subject of the mail.