Customer Success Officer Job in Nigeria

 Cybervergent is a technology company at the forefront of automated cybersecurity solutions. With a focus on creating digital trust, innovation, automation, and compliance, Cybervergent empowers businesses and organizations to navigate the digital landscape securely.

We are recruiting to fill the position below:

Job Title: Customer Success Officer

Location: Lagos 
Employment Type: Full-time


Responsibilities 

  • Establish clear client retention goals
  • Process milestones for the clients and employees to work toward
  • Assist customers with setting up and navigating programs or software
  • Promote the value of the product
  • Upsell services and products with the brand image
  • Promote value through customer experience
  • Assist in creating training courses and educational materials
  • Review customer complaints and concerns and seek to improve the customer experience.

Application Closing Date
30th July, 2024.

How to Apply
Interested and qualified candidates should send their CVs to: careers@cybervergent.com using the job title as the subject of the mail.